Ask the CEO - Business Courier of
Cincinnati with Brian Calkins
From The November 21, 2008 Issue
QUESTION: What’s the best advice you ever received,
and whom did it come from?
Answer: Take action in spite of your fears.
Although I’ve heard this many times, Ron Rosselot, a friend and
client, shared this in a way that really made an impact.
Q: What kind of work environment do you try to
create?
A: We strive to maintain a high-energy, positive
and fun workplace. It’s critically important that our staff feels
positive, upbeat and excited when working with clients who share our
work environment.
Q: How do you approach your job differently than at
the beginning of your career?
A: Early in my personal-training career I was
primarily a technician, and business growth was based solely upon my
ability to service clients. In those early days, I did everything
from training clients to cleaning bathrooms. As I realized the
limitations to my growth, I steadily transitioned into managerial
and leadership roles. Today … I try to delegate everything that is
not directly tied to growth.
Q: What’s the toughest decision you have ever had
to make as the CEO?
A: The most difficult decision also has been the
most rewarding. It has been to grow
HealthStyle Fitness
through hiring, training and managing trainers. I quickly admit, it
was tough because I was thoroughly unprepared to be a leader and was
forced to learn quickly on the job.
Q: What might someone from outside your industry be
surprised to know?
A: Running a personal fitness-training business is
not as glamorous as it may seem. We are a service-based business,
and our staff work long and sometimes difficult hours to be
available for our clients. I start my day at 2 a.m. Clients arrive
as early as 5 a.m., and some don’t leave until 9 p.m. … An absolute
love for fitness and people is a must to succeed in this industry.
Q: What’s the best advice you could give a new
boss?
A: Create and operate a business based upon systems
that cover everything from marketing, sales, human resources,
management and leadership to working with clients. Without
well-crafted systems, you and your business will be lost in chaos.
Q: What’s the best book you have ever read?
A: It’s a challenge to choose a single book. I
would say the self-help book “Think and Grow Rich,” by Napoleon
Hill, has made a measurable impact on my ability to grow both
professionally and personally.
©
1999 - 2008 HealthStyle Fitness, Inc
& Brian Calkins - Cincinnati, Ohio
Click Here to Contact Cincinnati's HealthStyle
Fitness
:: Phone - 513-407-4665
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